Is VOIPo compatible with a soft phone? - Powered By Kayako SupportSuite

	Is VOIPo compatible with a soft phone?

Solution In order to use a soft phone with VOIPo service, you must have, at least, speakers and a microphone. A headset works best as it decreases a lot of the echo that you would otherwise hear.

We suggest using X-Lite soft phone available from http://www.counterpath.com/x-lite.html You should only need to enter in the sip authentication credentials to get the soft phone up and running.

To be able to use a soft phone or your own device, you will need to first register your device to our network. After your device has been registered, login to vPanel at https://secure.voipo.com Click on Features, Preferences, then Softphone/BYOD.

We can only provide the necessary SIP credentials for our BYOD server. We can not assist you in troubleshooting software or devices that are not provided by VOIPo.

The Softphone / BYOD server does not allow outgoing International calls.

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14 Nov 2008 03:59 PM